Frequently asked questions
Why only .com domains?
It is quite tough to find a fantastic .com domain these days. This tool was optimized and tuned to give you the highest chance of identifying one that both suits your business but is also still available. It tends to be easier on other, less popular domain extensions. But we're considering to add more TLDs later down the road.
Is there an iOS App for COM SENSEI?
Yes, we just launched our iOS app. You can find it here: COM SENSEI iOS. Or, just scan this code with your iPhone:
How can I apply a promo code for the iOS app?
You'll find everything here: How to apply a promo code for iOS?
Why is the basic version putting me in a queue?
Every request costs money on our end, even if they are free to you. To ensure we can keep track of the cost, we put everyone using the basic service in a first-in, first-out kind of queue. If there's no traffic, you get served right away. If it is busy, you will have to wait for a bit. PRO licenses will always skip the public queue.
How can I create an account, do I need to create an account?
No accounts. We do not need your data, you do not need yet another account. If you decide to upgrade, you get a license token (or key), keep that on you (put it in your password manager). It is like a credit card number. If you need the priority queue, or extended results, just use your key.
Why would I pay for more credits?
Priority queue (fastest processing, first in line), extended result set, additional fine-tuning of your search and first to receive any upcoming features. Basic will stay as-is from here on forward and is mostly meant to serve as a demo for the time being. Buying credits will also lock in your price at the time of purchase, so if you may be using the service regularly, this is the smartest way to keep the price as low as possible.
There was a problem with the purchase, or I was unable to use the service
Please reach out right away: help@comsensei.com and we will take care of it.
I have another question.
Again, reach out and we'll try to get back to you as quickly as we can: help@comsensei.com. Make sure you take a look at our Education Center to see if there's anything interesting for you.
Where is your privacy policy?
We are not tracking you across services. We only track the most basic and elemental visitor traffic numbers (so we can tune the backend for demand). All tracking is for telemetry purposes and/or abuse prevention, and only handled through our own, internal telemetry service. There are no third parties involved. We are not sharing your data with any third parties. We will have to collect basic IP-data to prevent abuse and keep the service running, and your PRO key, should you purchase one will be held in your browser's local storage. Your domain queries will be logged on our end, but auto-deleted within 2 weeks (once it is clear that the data is not needed for abuse tracing). We do not purchase domains you search for, we have no interest in any more domains. Our code is not open-source, but we are open to let you audit the essentials of it, should you be a high-volume client. For any other questions, and if particularly if you have questions about your data or the legal status of the company operating this, please refer to: prototypes.at